Privacy Policy

Effective Date: 2025-08-28

This Privacy Policy describes how Flow International LLC ("we," "us," or "our") collects, uses, and shares personal information when you visit or interact with our website, https://flowinternationalgroup.com.

Information We Collect

We do not directly collect or store personal information through our website. All personal information, including names, addresses, email addresses, and phone numbers, is collected and stored on third-party platforms.

Specifically, we use the following third-party services:

• GoHighLevel: We use GoHighLevel as our CRM (Customer Relationship Management) system. All information submitted through contact forms on our website and social media campaigns (such as Facebook and Instagram) is collected and stored directly by GoHighLevel.

• Stripe: When agents begin working with us and pay for a monthly subscription, their payment information is processed and stored by Stripe, a third-party payment processor. We do not have direct access to your payment information.

• ReadyMode & NLPearl: We use ReadyMode as our call center platform and NLPearl for AI agents. Contact information for leads may be stored and used on these platforms to facilitate outreach.

How We Use Your Information

The information collected by our third-party services is used for the following purposes:

• For Leads: We use the phone numbers of leads to contact them regarding potential business opportunities. This contact may be facilitated by human agents using ReadyMode or by AI agents from NLPearl.

• For Agents: We use the contact information of our agents to manage their accounts, communicate with them, and facilitate their work with our company.

• For Billing: Payment information is used by Stripe to process monthly subscription fees for our agents.

How We Share Your Information

We do not directly share your information with any third parties. All data is collected and managed by the platforms mentioned above (GoHighLevel, Stripe, ReadyMode, and NLPearl), which have their own security and privacy policies. Access to this information is restricted to authorized personnel at Flow International LLC.

Cookies and Tracking Technologies

Our website is created and hosted on the GoHighLevel platform, which may use cookies or other tracking technologies to function properly. We do not independently implement or use any additional tracking technologies or cookies to collect or store your personal data.

Data Security

We rely on the security measures provided by our third-party platforms, GoHighLevel, Stripe, ReadyMode, and NLPearl, to protect the personal information they collect and store on our behalf. Access to these platforms is limited to authorized personnel.

Your Privacy Rights

Your personal information may be subject to certain data protection laws, including the California Consumer Privacy Act (CCPA), as we have leads and agents in California and throughout the United States. While we do not directly control the data storage, you may have rights regarding your personal information, such as the right to access or delete it. Please contact us directly with any such requests.

Contact Us

If you have any questions about this Privacy Policy or our data practices, or to exercise your privacy rights, please contact us at:

Flow International LLC it@flowinternationalgroup.com | +1 (786) 505-2172

This policy is subject to change. Please check back periodically for updates.